SHIPPING AND RETURN POLICY

We strive to process and ship all orders (In stock) within 3-5 business days
Please make sure your billing address and shipping address match otherwise your order will be canceled.

- Please note that processing times may be slightly longer during holidays seasons.
Once your order is shipped, you will receive a tracking number via email to track your package's progress. Please allow a few hours for the tracking information to be updated by the shipping carrier.

We offer international shipping


Return Policy:

Thank you for choosing Hair By Lilliy/HBL Collection for your purchase. We appreciate your trust and support. As part of our commitment to providing you with the best products and services, we want to inform you that we have implemented a No Return Policy.

Our No Return Policy is in place to ensure the quality and safety of our products. We take great care in ensuring that every item is inspected and meets our strict standards before it reaches your hands. By adhering to this policy, we can maintain the integrity of our products and guarantee your satisfaction.

If you have any questions or need further assistance, please do not hesitate to contact our customer support team. We are dedicated to ensuring your satisfaction and will gladly assist you.